Help Desk

Carle Place staff can submit technology issues through the district’s internal help desk.   The site is only available on a district desktop computer while connected to the school network.

Help Desk: http://cps-techr2/helpdesk/

• Username: help

• Password: cpshelp

Before submitting a ticket, try restarting the device, checking cables, signing out and back in, and confirming that you are connected to the correct Wi-Fi network.  This will fix a strong majority of the issues you may be having.   

When submitting a ticket, please enter your name and email address (@cps.k12.ny.us) and your building.  In the description please write as much detail as possible. If there is a student issue, please let us know what students are having the issue.