Embedded Files
Frequently Asked Questions
Frequently Asked Questions
Duplicating the Screen
Duplicating the Screen
SmartBoard Not Projecting?
Press the Windows Button and the key P together to bring up the Projection Menu. Make sure that it says Duplicate!
Smart Board Duplicate.mp4How do I turn on Chrome Syncing
How do I turn on Chrome Syncing
How to Sync in Chrome.mp4
How to Reset a SmartBoard?
How to Reset a SmartBoard?
Turn the Smart Board Off & On:
1. Flick the switch beside the AC power inlet to the OFF (O) position and wait 5 seconds
2. Flick the switch beside the AC power inlet to the ON (I) position.
Reset Your Smartboard.mp4How do I convert Microsoft Office Files to Google?
How do I convert Microsoft Office Files to Google?
How to Convert a Word Doc to Google Doc.mp4Open the document and select File > Create a Copy > Download a Copy. This will download the file as a Microsoft Office document.
Open Google Drive and Go to Settings, scroll down to Uploads and turn on Convert uploads to Google Docs editor format. You only need to change this setting once.
Drag and drop the downloaded document into Google Drive. Once it finishes uploading, open the file. It will be converted into an editable Google Document.
Note: This will now work for many types of Office Files: Excel > Sheets, PowerPoint > Slides, and Word > Docs
How to get emails on your phone?
How to get emails on your phone?
1. Download and Open the Microsoft Outlook App. (Android and iOS)
If you already have the app, tap the home icon in the upper-left corner and Add Mailbox.
2. Select Add Email Account.
3. Enter your district email address (@cps.k12.ny.us) and tap Add Account.
4. Sign in and approve the request in Microsoft Authenticator, if prompted and you should be all set up!
How to Add Outlook Email on Phone.mp4How do I authenticate with Multi-factor?
How do I authenticate with Multi-factor?
MfA with Microsoft Authenticator.mp4Download Microsoft Authenticator from the Apple App Store or Google Play Store.
On a computer, sign in to Outlook or Microsoft 365 using your full Carle Place email address: username@cps.k12.ny.us and Enter your Carle Place password.
When prompted with More information required or Keep your account secure, select Next.
Open Microsoft Authenticator on your phone.
Select Add account or the plus sign (+).
Choose Work or school account and select Scan a QR code.
Scan the QR code displayed on your computer & select Next on the computer.
Approve the test notification on your phone. Enter the number shown on the computer if prompted.
Select Done or Finish. Repeat the process for your Google Account.
Important: If you have a new phone and cannot approve Microsoft Authenticator notifications, you must first contact the Technology Office by submitting a Technology Help Desk ticket.
The IT Office will reset your Multi-Factor Authentication (MFA) registration. Once your account has been reset, return to this page and follow the steps below to set up Microsoft Authenticator on your new device.
How do I authenticate Google with Microsoft Authenticator App?
How do I authenticate Google with Microsoft Authenticator App?
Google Authenticator App.mp4Go to Google and Sign In
Open Your Account Settings: Click your profile circle in the top-right corner and select Manage your Google Account.
Go to Security & Sign In and Select Authenticator.
Download Microsoft Authenticator from the Apple App Store or Google Play Store.
On your computer, select Set up authenticator. A QR code will appear on the screen.
Open Authenticator app, and tap the + button. Select Scan a QR code and Enter Verification Code. Your authenticator app will now display a 6-digit code for your CPS Google account.
On your computer, click Next. Enter the 6-digit code from the authenticator app. Click Verify.
How to order ink or repair the printer?
How to order ink or repair the printer?
(Example Sticker)
To Order Ink or To Repair the Printer, call 1-800-244-1880 or visit www.CarrXerox.com
They will ask for your Network Equipment ID#, which you will find on a sticker on your printer.
How to Print to Xerox Follow Me
How to Print to Xerox Follow Me
How to Print to Xerox Follow Me.mp4
How to Send Files to Copy Center (Internal Only)
How to Send Files to Copy Center (Internal Only)
The CopyCenter is a district-wide printing service located in the MS/HS Building. The CopyCenter fills duplication requests from district and school staff for materials needed to run our operations.
District/School Staff Requests can be sent by clicking on the button below.
The site is only available on a district computer while connected to the school network.
How to Submit an IT Ticket (Internal Only)
How to Submit an IT Ticket (Internal Only)
Carle Place staff can submit technology issues through the district’s internal help desk. The site is only available on a district desktop computer while connected to the school network.
Help Desk: http://cps-techr2/helpdesk/
Username: help
Password: cpshelp
Before submitting a ticket, try restarting the device, checking cables, signing out and back in, and confirming that you are connected to the correct Wi-Fi network. This will fix a strong majority of the issues you may be having.
When submitting a ticket, please enter your name and email address (@cps.k12.ny.us) and your building. In the description please write as much detail as possible. If there is a student issue, please let us know what students are having the issue.
How to Sync SchoolTool to Google Classroom
How to Sync SchoolTool to Google Classroom
SchoolTool Syncing with Google Classroom.pdfPage updated
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